The product deliverable from your project is completed and the customer is ready to accept the product. As project manager, what should be your next step?
A. Refer to the quality plan to see if the product meets requirements.
B. Conduct the validate scope process.
C. Follow administrative closure process.
D. Document lessons learned.
B: The validate scope process is all about formal customer acceptance, so that would be the next best step. (The quality management plan doesn’t contain general product requirements – those would be in the requirements documentation and/or the requirements traceability matrix.)